Account & Data Deletion

Request removal of your BatterySync account or selected synced device data through our support form.

Submit your request

Open https://batterysync.netlify.app/contact?type=DATA_DELETION and select Data Deletion. Tell us whether you want your entire account deleted or only selected devices. Provide your account email or another account reference and a reply email so we can identify the records and contact you. Do not send passwords, tokens, or login codes.

Verification and processing

We may ask you to verify account ownership before acting. Support will review your request, clarify its scope, and respond about the outcome or any information that must be retained for security or legal reasons. Submission records a request; it does not immediately delete data.

Scope of deletion

A whole-account request covers account profile information, linked sessions, connected device and battery records, media state, and associated device sharing and command records. Tell us separately if you also want support correspondence removed. Information retained by Google or other providers under their own terms may require a request to that provider.

Local data and retention

Signing out clears the Chrome extension’s account credentials and cached device readings. Uninstall the app or extension or clear its local data to remove local settings. Signing out, uninstalling, and revoking Google access do not themselves delete cloud records. No single automatic retention or backup-erasure period applies to all service data; support will explain any applicable limitation when handling your request.